Who we are
Suggested text: Our website address is: https://doromall.com.
Your privacy is important to us. This Privacy Policy explains how Doromall collects, uses, discloses, and protects your personal information when you use our website or services.
1. Information We Collect
We collect the following types of personal data:
a) Information You Provide Directly:
- Name, email, phone number, delivery address
- Account credentials and payment details
- Messages, feedback, and reviews
b) Information Collected Automatically:
- IP address and browser type
- Device information
- Pages visited, time spent, and actions on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Communicate updates, promotions, or service issues
- Improve our website, services, and customer experience
- Detect and prevent fraud and unauthorized access
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment gateways, delivery partners)
- Regulatory or legal authorities when required
- Sellers (only relevant data for order fulfillment)
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and login sessions
- Analyze website traffic and user behavior
- Show personalized ads and offers
You can manage cookie settings in your browser.
5. Marketing and Communication
If you subscribe to our emails or notifications:
- You may receive promotional content and updates
- You can opt-out anytime by clicking the unsubscribe link or contacting us directly
6. How We Protect Your Information
- We use industry-standard encryption and security tools.
- Only authorized staff and systems can access your data.
- We conduct regular security checks and audits.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for marketing or data use
To exercise these rights, contact us at support@doromall.com.
8. Data Retention
We retain your personal data only as long as necessary for the purposes mentioned above, or as required by law.
9. Third-Party Links
Our site may contain links to external sites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
We do not knowingly collect personal data from children under 18. If we discover such data was collected without consent, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”